The Photonary Privacy Policy (hereinafter, referred to as "this Policy") governs the user information exchanged within this service and the handling thereof in the Photonary mobile application and Photonary website (hereinafter, referred to as "this Service") provided by JP21 Inc (hereinafter, referred to as "the Company").

Please use this service after confirming and understanding the contents of this policy.

  1. Scope of application

    1. The personal information of users who have agreed to this policy shall be handled in accordance with this policy. In addition, regarding the handling of personal information, if there are terms of use, rules, etc. that conflict with the contents of this policy, the contents of this policy shall take precedence.
    2. The Company may change this policy without obtaining additional user consent, as long as it does not contain any adverse changes to the user. In this case, this changed policy shall be applied when the changed content is published in the service.
    3. For changes to content that does not fall under item 2 above, we will confirm the individual consent or disagreement to the user. If you cannot confirm or select Disagreement, you may not be able to continue using the service depending on the content of the change.
    4. When making changes to this policy, the contents of the change and the effective date of the change will be announced in this service no later than 7 days prior to the effective date of the change, except in an emergency.
  2. Information to be acquired and acquisition method

    We obtain the following information for this service.

    • Information registered at the user's will as required information when creating a Member Account
      1. Nickname
      2. E-mail address
      3. Passwords and other information necessary to verify the identity of the person accessing the Member Account

      In addition, if you interrupt the terms of use agreement screen during the member account creation process, the information of (1) to (3) entered will be acquired. This will resume the procedure where it left off.

    • Information acquired from the external service of the linkage source by external service login
      1. Nickname and e-mail address registered with the external service login partner
    • Information registered at user's will as voluntary registration information at the time of Member Account creation and after login
      1. User profile (birth date, gender)
      2. Information that changes and registers (1) to (5) above
    • Information related to customer support

      Contact information (name, e-mail address, etc.), device type, OS information, information on activity on this service, user ID, etc.

    • Technical information collected from users using this service

      When using this service, the server records information (log data). This includes information that your browser automatically sends each time you visit a website, and information that your mobile app automatically sends while you are using it. This log data includes IP address, browser type, settings, request date, service usage data, service usage, cookie data, device data, and click stream data.

      • What is device data?

        In addition to log data, collect information about the devices of users who use this service. This information includes device type, operating system, device settings, device unique ID, and crash data to help determine the cause of the error.

      • What is clickstream data?

        As users use the Service, the Service uses the user's activity information to infer user preferences. For example, if the user has a lot of browsing about World Heritage, this service may infer that the user likes World Heritage.

  3. Purpose of use of acquired information

    The Company will use the acquired personal information for the following purposes.

    • To provide this service
    • To prevent unauthorized use
    • To create and analyze statistical data related to the use of this service
    • To conduct questionnaires related to this service
    • To respond to inquiries from users
    • To announce information about this service
    • To provide new plans for this service
    • To verify your identity
    • For system maintenance and troubleshooting
    • To provide important notices such as changes to the terms of service, other conditions and policies
    • To announce services other than this service provided by the Company
  4. Location of company's personal information protection policy

    Check the link below for the latest information on the company's privacy policy and the terms of service. If this policy is different from the company's privacy policy, this policy shall prevail. If this policy does not specify, the company's privacy policy shall apply.

    Company privacy policy
    https://www.jp21.com/privacy

    Terms of service
    https://photonary.space/terms

  5. The user choice about those information:

    • You can change the information at any time on the "Account Screen".
    • Users can request corrections, additions, deletions, suspension of use or deletion of personal information in accordance with the "Japanese Act on the Protection of Personal Information" (hereinafter, referred to as the "Personal Information Protection Act"). However, for personal data transferred from within the EU to Japan, in addition to the Act on the Protection of Personal Information in Japan, "Complementation on the handling of personal data that has been transferred by the adequacy certification from within the EU relating to the Act on the Protection of Personal Information" In accordance with the "Regular Rules", you can request corrections, additions, deletions, suspension of use or deletion of personal information of the user. Note that we may ask you to verify your identity before responding to user charges.
    • Member Accounts can be deleted at any time. By deleting a Member Account, all data related to the deleted account (registration information, information on external services that the user has permitted to link to this service, profile information, browsing history, actions on images, and other usage information about this service) is deleted or anonymized.
    • If the user dies, the service will delete the Member Account with an authorized heritage administrator or bereaved family. Check the Help Center for details on deleting the deceased Member Account.
    • The Guest Account will not disappear even if you stop using it and uninstall the app. To delete the guest user's personal data, select "Reset Data" on the account information screen when using the guest to reset the data. Guest Account data is deleted or anonymized and initialized to the state before use.
  6. Provision of personal information to third parties

    We may provide your personal information to third parties in the following cases.

    • When the person consents in advance
    • When based on the law
    • In the event of succession of our business including provision of personal information due to merger, company split, business transfer or other reasons
    • Because the Company uses third party tools for measuring the action history within the Service, the third party may obtain and use information. Information that is obtained and used by the third party does not include information that identifies individuals.
  7. Personal information of children

    This service is prohibited for use by those under the age of 16.

    We do not knowingly collect information from children under the age of 16.

    In addition, if information for those under the age of 16 is registered, the information will be deleted immediately after recognition.

    If you are over 16 years of age and require the consent of a legal representative such as a parental authority to register personal information under the laws of your country of residence, you are deemed to have obtained the consent of a legal representative such as a parent or guardian about the provision of personal information by using this service.

    The Company shall respond to any request from a legal representative such as a parental authority to delete or disclose the child's personal information without the consent of the individual.

    Please contact "11. Inquiries" if you want to delete your child's personal information, request disclosure, or stop using this service.

  8. Personal information retention period

    We store your personal information for an appropriate period of time for the following purposes:

    • Maintaining user accounts
    • Provision of this service
    • Responding to user requests
    • Achieving the purpose of using the information specified in this policy
    • For legal compliance, enforcement purposes and dispute resolution

    The retention period of personal information is determined as follows for each purpose of use.

    Purpose of use of personal information

    • To provide this service
    • To prevent unauthorized use
    • To create and analyze statistical data related to the use of this service
    • To announce information about this service
    • To provide new plans for this service
    • To verify your identity
    • For system maintenance and troubleshooting
    • To provide important notices such as changes to the terms of service, other conditions and policies
    • To announce services other than this service provided by the Company

    Retention period of personal information

    Personal data will continue to be stored unless the account is deleted. When a Member Account is deleted, personal data obtained through the use of the account will be deleted or anonymized. The Guest Account cannot be deleted by the user himself, so if you want to delete the data obtained by using the account, please reset the data using "Reset Data" on the account screen. Guest Account data is deleted or anonymized and initialized to the state before use.

    Purpose of use of personal information

    • To conduct questionnaire surveys related to this service

    Retention period of personal information

    At the end of the survey period, anonymize all data.

    Purpose of use of personal information

    • To respond to user inquiries

    Retention period of personal information

    The personal information obtained by the inquiry will be deleted within six months from the date of the final response to the inquiry.

    Purpose of use of personal information

    • To respond to allegations of infringement of rights

    Retention period of personal information

    In response to a request to delete infringing information posted on our service, based on each guideline created by the Review Council such as the Provider Liability Limitation Act, we will store for a period deemed necessary for our company to respond and contact to do.

  9. Changes this policy

    We may revise the contents of this policy. Any changes to this policy will be notified to the user. After the modified Policy is posted on the Service, the user using the Service will be deemed to have agreed to the revised Policy. The last update date will be posted in this policy.

  10. Right to request disclosure of personal information

    If there is a request from the principal or an agent for "notification of disclosure, purpose of use, correction, addition or deletion of content, suspension of use, refusal of provision to third parties" regarding personal data held by the Company, We will respond promptly according to the prescribed procedures specified in "Request procedure for disclosure of personal information".

  11. Inquiries

    Inquiries will be accepted at the following contact.

    The information desk
    JP21 Inc. Personal Information Manager
    privacy.guard@photonary.space

The governing language of this Agreement shall be Japanese. If a translation is created for reference, only the Japanese original shall have the effect of a contract and such translation shall have no effect.

Photonary privacy policy (Japanese)

Date of Last Revision: December 1, 2019